Engagys, a leader in health plan member engagement strategy and solutions, and Redpoint Global, a pioneer in Customer Data Platform (CDP) and orchestration technology, announced a strategic partnership. The partnership is designed to transform the landscape of health plan member experience through data-driven personalized engagement.
This collaboration marks a significant milestone in the pursuit of enhanced member-centricity for health plans. It aims to substantially increase member satisfaction and maximize engagement rates by leveraging existing member data.
The partnership addresses several critical challenges faced by health plans today, including eliminating data silos while keeping the data in place, enhancing the timeliness and relevance of health information, and driving efficient care management practices.
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By integrating the Redpoint CDP and orchestration with Engagys’ strategic engagement methodologies, health plans can expect to achieve a smoother and faster onboarding, an uptick in care gap closure, improved health equity, increased satisfaction, and significant advancements in operational efficiencies.
Joel Radford, Co-founder and Managing Partner at Engagys said, “Engagys is thrilled to join forces with Redpoint Global to empower health plans with a top-tier, consumer-centric approach driven by technology, Together, we are setting a new benchmark for what it means to be truly member-focused in the healthcare sector.”
Dale Renner, Chairman & CEO of Redpoint Global said, “Redpoint is excited to partner with Engagys, a company that mirrors our commitment to innovation and excellence in the healthcare industry,”.
About Engagys
Engagys is the leading healthcare consumer engagement consulting and research firm.
About Redpoint Global
Redpoint’s market-leading Customer Data Platform (CDP) and engagement technology creates the most complete, timely and accurate unified customer profile (patient, member or HCP) using industry-leading data quality and identity resolution.