Maven AGI ,a customer support startup secures $20million in series A round funding. Leading the investment were M13, with participation from Lux Capital, MIT’s E14 Fund, and leaders from HubSpot, OpenAI, Google, and Stripe.
The company plans to use the $28 million in cash it has secured so far to extend its corporate reach, operations, and development initiatives.
An AI startup called Maven AGI, led by CEO Jonathan Corbin, CTO Sami Shalabi, and CPO Eugene Mann, allows businesses to use Generative AI in customer assistance without sacrificing human interaction.
Maven AGI claims that by utilising its proprietary Gen AI platform, AI Agents, and internal technologies, it can automatically handle more than 93% of client enquiries, reducing support expenses by 81% and improving customer satisfaction overall.
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With amazing outcomes, businesses like as Hubspot, Clickup, Rho, Tripadvisor, and others are utilising Maven’s AI agents to provide a better customer experience on more than 1 million customer contacts across more than 50 languages.
About Maven AGI
Maven AGI, Their platform creates artificial intelligence (AI) agents to use the potential of generative AI (Gen AI) to improve the enterprise customer experience. Their approach to customer service is entirely new, focusing on providing individualised user experiences with previously unheard-of precision and effectiveness.
