Avoca Closes Series B Funding, at $1 Billion Valuation

The raise increased the total funding to more than $125M, after a previous Series A round led by Kleiner Perkins, which valued the company at $1 Billion.

The company plans to use the funds to grow its operations and continue developing its products.

Most AI tools today improve office work, including email, documents, and presentations. But front-office work in the $1T+ services industry hasn’t had solutions made for its specific needs.

Avoca is changing that by helping businesses handle calls 24/7, manage scheduling, run custom marketing campaigns, and follow up with customers—giving service businesses AI tools that match the quality of their work.

Most AI tools today focus on improving desk work like emails, documents, and presentations, but the front office of the $1T+ services industry still lacks tailored solutions. Avoca is changing this by helping businesses handle calls 24/7, manage scheduling, run personalized marketing campaigns, and follow up with customers, giving service companies AI tools that better match the quality of their work.

Avoca uses AI voice and workflow automation to quickly respond to inbound leads, book jobs directly into CRMs, follow up on pending estimates, and generate new leads based on technician availability. This helps businesses improve response times, increase utilization, and recover more revenue each year.

Avoca has partnered with companies like ServiceTitan, Nexstar, and Clover, and works with major customers such as Turnpoint, 1-800-GOT-JUNK?, and Goettl. In 2025, it crossed $10 Million in annual recurring revenue and is growing quickly as contractors seek to increase demand without overloading their systems.

This year, Avoca is expected to book $1 billion worth of jobs. Customers see booking rates similar to their best customer service reps and earn millions in extra revenue each year. The AI keeps following up on pending estimates and finds new job opportunities from existing customers, helping automatically generate more demand.

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"Three years ago, AI voice for home services wasn't a category. Avoca created it," said Alex Clayton, General Partner at Meritech Capital. "Today, every major contractor in America knows the name."

"There's no shortage of software built for software companies. Avoca is building an AI workforce for the people who actually keep America running–millions of service businesses across the country," said Vedant Suri, Partner at General Catalyst. "We're proud to partner with Apurva and Tyson as Avoca becomes essential infrastructure for the services economy."

"If you're in this industry and you mention AI, the first word out of everyone's mouth is Avoca," said Bryan Enders, the owner of H.L. Bowman, a full-service HVAC and plumbing company based in Pennsylvania.

"Since we started using Avoca, our booking rates have jumped dramatically, and we're capturing far more demand after hours and during peak storms. Additionally, our customers love speaking to the AI. It's allowed us to make sure we never miss a customer in their time of need," said Keith Chisholm, CTO of Sila Services, one of the largest HVAC, plumbing, and electrical operators in the country.

"Every successful contractor already has a winning playbook. Answer every call. Follow up relentlessly. Fill the board before it empties. Provide the highest quality service," said Apurva Shrivastava, co-founder of Avoca. "The reality is that execution breaks down when demand spikes or when teams are stretched thin."

"Our AI is always on. It can answer a call and book a job directly at 3 a.m. It can autonomously revive that $15,000 unsold estimate from eight months ago, which has been sitting in your system. It creates and launches a new marketing campaign tailored to your customer. It turns the chaos of a seasonal business into a machine," he added.

"Home services are one of the last great under-digitized markets. Early on, it was hard to break into, as contractors were skeptical of AI," said Tyson Chen, co-founder of Avoca. "Once we earned that trust, we uncovered an abundance of opportunity on the other side. Now, we're leapfrogging the industry straight into the AI era alongside our customers."

About Avoca

Founded in 2022, by Apurva Shrivastava and Tyson Chen, Avoca builds AI agents for service businesses that manage chat, email, phone calls and SMS throughout the customer journey. It helps answer inquiries, book jobs, run outreach campaigns, and support customer service teams, allowing companies in industries like HVAC, plumbing, automotive and moving to capture more leads and convert more demand.

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