ThetaRay appoints Luis Pinedo as Chief Strategic Customers Officer

In his new role, Pinedo will help shape ThetaRay's products by applying his experience with the operational challenges faced by leading global banks. He will also lead strategic customer relationships and oversee product strategy for the company's compliance platform, including transaction monitoring, screening, customer risk assessment, and AI-powered investigations.

Before joining ThetaRay, Luis Pinedo spent 16 years at Santander Bank, where he served as Group Vice President of Compliance. During his time there, he led global financial crime compliance transformation projects, improving operating models, processes, and technology systems.

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Pinedo's appointment comes at a time when the RegTech industry is facing growing regulatory pressure. Financial regulators around the world are increasing their focus on anti-money laundering (AML) compliance while introducing new standards and expectations for financial institutions.

In 2026, FinCEN announced plans to assess AML programs based on their effectiveness, the UKs Financial Conduct Authority began using generative AI in its supervisory work and the European Union's AMLD6 rules require member states to implement new beneficial ownership registry requirements. These changes are driving financial institutions to adopt reliable, enterprise-grade AI compliance solutions.

“After many years working inside a global bank, I believe financial crime compliance is reaching an inflection point,” said Luis Pinedo, Chief Strategic Customers Officer at ThetaRay. “Traditional rules-based approaches are no longer sufficient as regulators themselves become heavily data-led. I joined ThetaRay because AI has been part of the company’s DNA for more than a decade.

"To combat sophisticated financial crime at scale, and meet new effectiveness standards of global regulators, technology solutions must be proven in production,” said Brad Levy, CEO of ThetaRay. "Luis has spent nearly two decades inside one of the world’s largest banking institutions, spearheading the exact enterprise transformations our clients require to satisfy global regulators.

About ThetaRay

Founded in 2013, ThetaRay provides AI-powered solutions for financial crime compliance. Its technology helps financial institutions detect suspicious activity, identify hidden criminal networks, and improve compliance more effectively than traditional rule-based systems. The companys AI investigation platform, Ray, can automatically investigate alerts and generate clear, audit ready case reports.

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