Veterans United Promotes Kelley Frink to Chief Operations Officer

Kelley Frink joined Veterans United Home Loans in 2013 and became Chief Financial Officer in 2019. She is a licensed CPA and holds a master's degree in accountancy from University of Missouri. Before joining Veterans United, she worked at KPMG, Williams-Keepers, and Learfield.

As CFO, Frink led the company's financial reporting, payroll, and long-term financial planning. Under her leadership, Veterans United financed more than $26 billion in home loans in 2025. After more than 13 years with the company, she is one of its longest-serving senior leaders and has helped guide its growth into the nation's largest VA purchase lender.

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Frink, a certified public accountant, has been recognized for her contributions within Veterans United and in the Columbia business community, including being named a Woman of Excellence in Finance by COMO Magazine. She is a member of the Missouri Society of CPAs and serves as a board member for the Food Bank for Central & Northeast Missouri.

"I'm deeply proud of what this team has built and what we stand for," Frink said. "This role is an opportunity to serve more broadly - and I'm committed to making sure Veterans and military families continue to receive the exceptional service they've earned."

"Kelley has been a key part of the mission to help Veterans and military families achieve the American Dream of homeownership, and I have tremendous confidence in what she'll bring to this expanded role," said Nate Long, CEO, Veterans United Home Loans. "COO at a mortgage company usually means operations, but here, she's going to have a ton of other responsibilities beyond that. Her role will grow in a way that will preserve her broad view of VU and allow her to spend more time helping improve processes and operations around the company."

About Veterans United Home Loans

Founded in 2002, Veterans United Home Loans is a full-service national mortgage lender headquartered in Columbia. In 2025, the company closed more than $26 billion in home loans and was the nation's largest VA home purchase lender, according to the U.S. Department of Veterans Affairs. The company's mission is to help Veterans and active-duty service members use the VA home loan benefits they have earned through their military service.

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