
LeapXpert, a New York City-based developer of a digital communications governance and compliant messaging intelligence platform, has raised $180 million in a growth funding round led by Riverwood Capital.
The round also saw participation from existing investor Portage Ventures. In conjunction with the financing, Jeff Parks of Riverwood Capital joined LeapXpert’s board of directors.
The company plans to use the funding to enhance its platform’s conversational intelligence features, expand enterprise sales in the public sector and among Forbes Global 2000 companies, and grow its senior leadership team.
Business communication has shifted to messaging apps. Many conversations that help close deals, solve problems and build customer relationships now take place on platforms like WhatsApp, iMessage, Signal and WeChat.
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These conversations have often existed outside enterprise systems, creating compliance, security, and operational challenges. With AI and strong governance, companies can now capture and analyze this data, turning it into a valuable business asset.
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Hundreds of organizations, including leading financial institutions, government agencies, and global enterprises, use LeapXpert's platform. The company was recognized as a Visionary in the Gartner® Magic Quadrant™ for Digital Communications Governance and Archiving for two consecutive years, was named to the Deloitte Technology Fast 500 in 2024 and 2025, and was included in the Financial Times' 2026 list of the Fastest-Growing Companies in America.
"Messaging is where business happens now," said Dima Gutzeit, Founder and CEO of LeapXpert. "The next wave of enterprise value will come from making those conversations trusted, connected, and actionable. But AI can only work with what enterprises can see and govern. Our mission is to give every organization the infrastructure to govern their conversations and the intelligence to act on them."
"Financial services were our proving ground. Government became our fastest-growing segment. The Forbes Global 2000 is the third wave, and it has arrived," added Avi Pardo, Co-Founder and CBO of LeapXpert. "The driver shifts vertical by vertical, but the underlying problem doesn't: every enterprise needs its customer conversations governed and maximized. The partnership with Riverwood Capital lets us meet that demand everywhere."
Today, the company sits at the center of one of the largest untapped sources of enterprise intelligence: trusted, governed customer conversations. As AI reshapes how organizations operate, that foundation becomes increasingly valuable, and LeapXpert is the infrastructure layer making it actionable. Our continued investment reflects our conviction in the team, the category they have created, and the scale of the opportunity ahead," said Ricky Lai, General Partner at existing investor Portage Ventures.
"The first generation of enterprise communication software archived conversations. The next governed them. The latest uses AI to unlock value from every interaction," said Jeff Parks, Co-Founder and Managing Partner of Riverwood Capital. "LeapXpert leads that progression today, and no one is better positioned for what comes next. Riverwood Capital is excited to join the board, support the company's next phase of growth, and work with Co-Founders Dima, Avi, and the rest of the team to drive their vision forward."
About LeapXpert
Founded in 2017 by Dima Gutzeit and Avi Pardo, LeapXpert provides a platform for governed business communications. It's technology helps organization's securely manage conversations across popular messaging apps while ensuring compliance and governance. The platform captures, and analyzes conversations in real-time, giving businesses valuable insights from customer interactions.
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