Krisp Names Graham Brown Chief Growth Officer

Graham Brown will oversee Krisp’s growth and commercial strategy across the UK, Europe, and Africa, reporting to Chief Commercial Officer Harry Folloder.

Graham Brown will focus on expanding Krisps presence across the UK, Europe, and Africa by building customer relationships, developing channel partnerships and driving adoption of its Voice AI solutions.

He will also help increase the use of Krisp’s technology among outsourcing providers and enterprise contact centers that manage complex, multilingual customer operations.

Graham Brown joins Krisp from Capita and brings nearly 30 years of experience in the contact center industry, including 25 years in customer experience outsourcing. He has previously held senior leadership roles at Alorica, HGS, and Teleperformance, with expertise in operations, quality management, business transformation, client success, and sales leadership.

Brown’s appointment comes during a period of strong growth for Krisp, which recently won two 2026 Webby Awards for Technical Achievement, launched its Customer Accent Conversion product and expanded its partnerships across the customer experience (CX) industry.

"The European CX market is moving faster than many US companies realise," said Harry Folloder, Chief Commercial Officer at Krisp. "Operators across the UK and Europe are managing complex multilingual customer environments at enormous scale, and they need Voice AI that performs reliably in live production. Graham understands both the operational realities and the commercial landscape of this market. He knows how to turn customer demand into long-term growth."

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"Krisp solves problems that customer operations teams face every shift, not every quarter," said Graham Brown. "The European market is past the point of experimentation. CX leaders want measurable impact in live conversations, particularly in multilingual environments where communication friction shows up directly in CSAT, AHT and revenue retention. That is what drew me to Krisp and it is what I intend to help our customers, and partners deliver."

About Krisp

Founded in 2017, Krisp develops real-time Voice AI solutions for meetings, contact centers, and developers. Its technology includes accent conversion, live speech translation in more than 60 languages, agent assistance, speech analytics and AI powered noise cancellation. Built with a privacy-first approach, Krisp uses industry standard security practices to help improve digital voice communication across a wide range of devices and applications.

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