USAA named David F. Melcher as Chairman of the Board

The change reflects USAAs long tradition of leadership and service to the military community. The company was founded by 25 Army officers and continues to focus on serving military members and their families.

Zortman joined the USAA Board in 2013 and became Chairman in 2021. A USAA member for 54 years, he helped guide the company through major changes, including strengthening its financial and operations, adapting to changes in insurance and financial services, and improving its focus on members.

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Melcher takes over as Chairman after nearly seven years on the USAA Board, most recently serving as Vice Chairman. During his time on the Board, he has helped oversee the company's strategy and guide its direction.

Melcher served in the U.S. Army for more than 30 years before taking on senior leadership roles in the private sector. He also has corporate board experience across the defense, aerospace, and healthcare industries.

He continues to support the military community through nonprofit work with service members, veterans, and their families. Melcher has also been a USAA member for more than 51 years, giving him a strong connection to the organization and its members.

“I am proud to serve as Chairman of an Association that has meant so much to my family and me for more than five decades,” said Melcher. I have seen firsthand what this Association means to the military families we serve.

“This is an important moment for USAA, and one that comes with a great deal of gratitude,” said Juan C. Andrade, President and CEO of USAA. “Vice Admiral Zortman has given so much to this Association. His steady leadership, judgment and commitment to our members have helped guide us through periods of considerable change, and we are stronger because of it.

About USAA

Founded in 1922 by a group of military officers, USAA provides insurance, banking, and retirement services to more than 14.5 million military members, veterans, and their families.

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