Hera Raises $27M in Series A Funding Led by Bain Capital Ventures (BCV)

The round also saw participation from Accel and IA Ventures alongside strategic angel investors including the CFO of Mount Sinai.

The company plans to use the funding to accelerate development of its AI platform, expand its senior care network, and grow its operations beyond New York into California, Florida, Maryland, Pennsylvania, and Massachusetts.

According to the NIH, about 83% of care for older adults in the U.S. is provided by family members, friends, or other unpaid caregivers. After a doctor's visit, these caregivers are often responsible for managing the next steps.

This includes scheduling specialist appointments, managing medications, arranging medical equipment, setting up meal delivery, and navigating Medicare or Medicaid. These tasks are not medical in nature—they are coordination challenges that families often have to handle without training or support.

Read More:Trase Raises $107M in Seed Funding Led by ARCH Venture Partners

Hera's AI platform, Juno, captures healthcare knowledge that is often difficult to find or unavailable in a structured format. It helps families find available specialists, access Medicaid-covered home care, and connect with local community resources.

Juno learns from the real experiences of thousands of families. As it supports more caregivers, it continuously improves its recommendations and builds a unique knowledge base on what works best for older adults aging at home.

Hera is building a new group of senior care specialists called Heroes, made up of nurses and licensed social workers with experience in caring for older adults. They help families manage the non-clinical tasks that are essential to senior care.

The company works with physicians at major health systems, including Weill Cornell, NYU Langone, Mount Sinai, USC, and UCSF, to support patients after they leave the hospital or clinic. Eligible Original Medicare beneficiaries and their families can use Hera's services at no out-of-pocket cost.

“The partnership with Hera has been transformative for my clinical practice in geriatric primary care,” said Dr. Lien, Geriatrician at Weill Cornell. “Hera’s Heroes have empowered me as a provider to restore a sense of confidence in the physician-patient partnership. The nation is aging and we need innovative solutions to tackle the most challenging issues in aging today.”

“I’ve spent the last four years trying to navigate care for my 82-year-old mother entirely on my own,” says Lance Korman, a Hera customer. “It was a mess. Now that I have Hera by our side, everything is different. Our Hero coordinates across specialists, checks in on my mother, and even finds ways to save money. After years of figuring this out the hard way, I still can’t believe this company exists.”

“Healthcare navigation for aging families has remained painfully analog because the most valuable context outside the four walls of the hospital has never been captured in systems,” said Alysaa Co, Partner at BCV. “Hera's AI platform doesn’t just surface options—it learns what actually helps families. Jenny and the Hera team bring the rare combination of personal conviction, technical depth, and operational expertise needed from their experience at Headway and Palantir to scale this platform nationally and improve how families access care across the U.S.”

“I watched my aunt—the alpha daughter of our family—break down managing the care for my grandmother with dementia,” said Jenny Lee, co-founder and CEO of Hera. “This problem hasn’t gone unsolved because of a lack of demand, but because critical caregiving knowledge lives in scattered human experience. While most AI companies are building for the Fortune 500, we’re using frontier technology to bring that expertise to everyday families.”

About Hera

Founded by Jenny Lee, Connie Kang, and Myles Novick, Hera helps families care for older adults at home through a combination of human support, and AI powered care coordination. Its senior care specialists, called Heroes, help families coordinate care, navigate healthcare services, and connect with community resources, making it easier to manage care beyond the doctors office.

Read More:East Range Group Raises Capital From Norwest