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Massachusetts-Based Webster First Federal Credit Union Promotes Colleen Carney to Chief Risk Officer

Aug 1, 2026 | By Devin Jacobs

Webster First Federal Credit Union has promoted Colleen Carney to Chief Risk Officer.

SUMMARY

  • Webster First Federal Credit Union has promoted Colleen Carney to Chief Risk Officer (CRO).
  • Webster First Federal Credit Union is one of the largest credit unions in Massachusetts, providing financial services across several counties.
  • As CRO, Carney will lead the credit union's risk management efforts, strengthen governance, and support its future growth.

The promotion highlights the credit union's focus on strengthening risk management and recognizes Carney's leadership and contribution to the organization's continued growth.

Colleen Carney joined Webster First in 2007 as the Spencer Branch Manager. She later earned a master's degree in Management from Worcester State University before moving to the Accounting Department as Assistant Vice President of Risk Management in 2018.

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She was promoted to Vice President of Revenue in 2020 and became Vice President of Risk and Revenue in 2024. In that role, she strengthened the credit union's risk management program, improved the Risk Committee's work, and helped manage risks across the organization. Carney is now serving as Chief Risk Officer and is currently pursuing a master's degree in Enterprise Risk Management at Boston University.

Carney said "I am honored to step into the newly created role of Chief Risk Officer and grateful for the opportunity to help shape this important function for the credit union. Establishing this position reflects our continued commitment to strong governance, thoughtful risk management and long term organizational strength. I look forward to working collaboratively across the organization to protect and support our members, employees, and community while helping guide sound decision-making and responsible growth."

"Colleen brings a strong and well-rounded background in banking, operations, finance, revenue management, and risk management." said President and CEO John Thomasian, "As Webster First continues to demonstrate strong performance and sustained growth, the importance of a comprehensive and proactive risk management function has never been greater.

About Webster First Federal Credit Union

Founded in 1928 Webster First Federal Credit Union is one of the largest credit unions in Massachusetts. It serves members across Worcester, Essex Middlesex and Suffolk counties through its network of branches.

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