OpenText Names James McGourlay as President and Chief Client Officer

In this role, James McGourlay will lead OpenText Corporation’s global client experience, professional services, and renewals teams. The appointment supports the company’s focus on improving customer outcomes while growing its core products, and expanding cloud adoption. He will report to CEO Ayman Antoun, and remain part of the executive leadership team.

OpenText Corporation said James McGourlay has held senior roles in sales, customer operations, and executive leadership at the company. Most recently, as Interim CEO, he helped ensure steady leadership while focusing on customers, execution, and strategy.

The company also announced that Paul Duggan will step down as President and Chief Customer Officer on April 20, 2026 and move into a Special Advisor role. He will remain on the executive leadership team until July 1, 2026, when he leaves the company. OpenText thanked him for his leadership, and support during the transition.

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"James is a proven leader with more than 30 years at OpenText, and his career has consistently been anchored in our clients and what is essential to their success," said Tom Jenkins, Executive Chairman of the Board and Chief Strategy Officer, OpenText. "As Chief Client Officer, James will strengthen client experience and renewals, support cloud adoption, and advance OpenText's position as the trusted partner for data and security for enterprise AI."

About OpenText

Founded in 1991, OpenText Corporation is a global leader in enterprise AI data management, helping organizations protect, govern, and use their data effectively. The company turns data into meaningful information that supports enterprise AI, and offers solutions in Business AI, Business Clouds, and Business Technology. It helps organizations grow, innovate, and improve efficiency in a secure and trusted way through information management. OpenText also emphasizes an AI first culture, integrating artificial intelligence into how teams work, solve problems, and innovate together.

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