Coral Raises $12.5M in Funding to automate healthcare

For Ajay, the problem was personal, not theoretical. After a minor accident, he experienced the US healthcare system as a patient for the first time, and what stood out was not the clinical care. Still, everything around it—delayed follow-ups, unanswered calls, and paperwork that dragged on long after the injury healed. The two founders founded Coral to address this experience.

Coral was founded on a simple idea: don’t replace the fax, automate around it. Instead of forcing providers to change their systems, Coral connects with existing EHRs, fax lines, and payer portals to automate key administrative tasks. It helps specialty healthcare providers, such as DME suppliers, infusion centers and radiology practices, manage intake, prior authorizations, fax processing and patient communication without changing their current workflows.

Coral’s models now achieve 99.7% accuracy across key healthcare documents, including fax forms, insurance cards, prior authorization templates and payer portal screens. Full patient intakes, even complex ones, can be completed in under five minutes. When information is missing, Coral works with all relevant parties to gather it and process the case smoothly.

Coral started by working with durable medical equipment (DME) providers, where fax-heavy workflows are common, and quickly saw the same issue across other specialties. The administrative bottleneck was not limited to DME but was a broader healthcare problem. In areas like infusion care, where delays can mean missed treatments, Coral has expanded to infusion centers to automate intake and authorization work, helping reduce time spent on paperwork so clinical staff can focus more on patients.

On the product side, Coral has introduced AI-powered voice and text tools that automate follow-ups with payers, patients, and referral partners—tasks that previously required staff calls. Next, the company is developing an AI workflow builder that will let providers create and manage their own admin workflows without IT support, so the system adapts to how they work.

Coral is also building a co pilot layer that turns its data into useful insights for businesses. It can show which payers deny claims most often, where cases get delayed, which referrals lead to completed intakes and where revenue is lost. The goal is to give practice managers clear, actionable answers to what’s slowing them down, rather than complex reports.

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Rohil Bagga, Investor at Lightspeed, added: “Healthcare is one of the hardest environments to automate, given legacy systems and fragmented workflows, yet Coral is delivering real outcomes at scale. Their product is already being used by some of the largest customers in the U.S. to reduce patient intake times and first-pass denials dramatically. At Lightspeed, we’ve had the privilege of being part of Coral’s journey since day one, and we’re excited to continue supporting the team as they transform the healthcare industry.”

Ajay Shrihari, Founder and CEO, Coral, said: “Every person in the healthcare system is being slowed down by the same thing: administrative work that was never built to scale. The coordinator is chasing faxes. The patient is waiting for a referral. The clinician is buried in prior authorizations. When you automate the right things, everyone wins. That is what Coral is building and we are just getting started.”

About Coral

Founded in 2024, by Ajay and Aniket, Coral is a healthcare automation platform designed for specialty providers. It uses smart document processing, AI workflows, and voice automation to connect with existing EHR systems, fax lines, and payer portals, automating tasks like patient intake, prior authorizations, billing, compliance, and patient communication. By reducing errors, and saving time, Coral helps speed up care and allows healthcare staff to focus more on patient care.

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