AI Startup Vocca Secures $20M in Series A Funding

Vocca, a NYC-based provider of an AI phone assistant platform that automates patient calls and scheduling for medical practices, has secured $20 million in a Series A financing round, bringing the total amount to $25 million.

The round was led by Norrsken VC with participation from Heal Capital, Speedinvest, and Firstminute Capital.

The company plans to use the funding to build healthcare scheduling infrastructure, develop communication channels beyond voice, expand into more medical specialties, and strengthen its presence in the United States.

What is Vocca?

Vocca develops an AI phone assistant that helps healthcare providers manage patient calls and appointments. Its platform handles tasks such as scheduling, patient intake and appointment confirmations.

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The technology combines a voice assistant with a scheduling engine built around specialty specific models. It integrates with existing medical software and is designed to handle patient data securely.

Vocca aims to help medical practices manage unanswered calls, reduce administrative workloads, and give staff more time to focus on patient care. Its system can resolve many patient conversations without requiring human intervention.

How Much Funding Has Vocca Raised?

Vocca has raised $25 million in total funding, including its latest $20 million Series A round.

The company has not provided details about previous funding rounds, their dates, or the investors involved in them.

Who Invested in Voccas Series A?

The $20 million Series A round was led by Norrsken VC.

Other participating investors include:

• Heal Capital
• Speedinvest
• Firstminute Capital

The funding brings together investors supporting Vocca’s plans to expand its AI powered healthcare operations platform.

Why the Funding Matters

Vocca plans to use the funding to build scheduling infrastructure for healthcare providers and develop new ways for patients to interact with medical practices beyond phone calls.

The company also intends to expand its services across more medical specialties and strengthen its position in the US market.

These plans build on its existing platform, which automates patient calls and integrates with the software healthcare providers already use.

Who founded Vocca?

Vocca was founded in 2024 by Eliott Hoffenberg and Hugo Danet. The company is headquartered in New York City.

It provides an AI phone assistant designed to automate patient communication and scheduling for healthcare providers.

Market and Business Growth

Vocca has expanded its platform significantly over the past year. The number of medical practitioners using its service has increased from 2,000 to 15,000, with the platform now operating across 1,500 medical practices and 20 specialties in the US, and Europe.

During the same period, monthly conversation volume grew tenfold to more than one million, while revenue increased sevenfold.

The platform resolves an average of 70% of conversations from start to finish without human involvement. Its most mature customers achieve rates above 85%.

Vocca serves both medical practice groups and hospital systems. DAG Dental, which operates 37 practices, uses the platform for scheduling. The Hôpital Fondation de Rothschild also uses Vocca to manage patient intake, calls, and confirmations for its 350,000 yearly patients.

What Happens Next?

Vocca plans to expand its healthcare scheduling capabilities, develop communication channels beyond voice, and support more medical specialties.

The company will also focus on growing its presence in the United States while continuing to automate patient communication and appointment management for healthcare providers.

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